Dispute Resolution
We want every client engagement with Rosebak Peregrine, LLC to be a good one.
If a disagreement arises regarding our services, billing, or deliverables, here's our process:
- 1
Contact Us First
Reach out via our Contact page or hello@rosebakperegrine.shop describing the issue.
- 2
Review
We'll review your concern and respond within 2 business days.
- 3
Resolution
We'll work with you directly to reach a fair resolution, which may include revised deliverables, a partial credit, or a full refund depending on the circumstances, consistent with the terms agreed upon at the start of the engagement.
- 4
Escalation
If a resolution can't be reached directly, disputes are handled under the governing law stated in our Terms of Service (State of Florida).
We're committed to resolving concerns fairly and promptly, and we take all client and public feedback seriously.